The problem was that there were no bags like the one I had, and the customer service guy didn't seem to feel empowered to give me a nice insulated one to replace my regular $0.99 bag. After calling back to check the stocking room, a manager returned and reported that they still had some of the pink Susan G. Komen breast cancer awareness bags and that I was welcome to exchange for one of those.
Eternity seemed to pass while the three of us men stared at each other to see who would speak first.
I finally agreed to take the pink bag. After all, was I supposed to say I wasn't in favor of healthy breasts?
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